May 11, 2021  
Graduate Catalog ARCHIVED 2014-15 
    
Graduate Catalog ARCHIVED 2014-15 [ARCHIVED CATALOG]

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INFS 834 - Knowledge Management

3 credits
Knowledge management is an emerging discipline of how to effectively deploy organizational practices, processes, and technology to increase the return on knowledge capital. Knowledge capital includes everything from new drugs designed from research into the human genome to better processes for responding to customer service complaints. This course will examine knowledge management from a general manager's perspective, both as knowledge workers themselves and as those responsible for an organization's overall knowledge effectiveness.



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